International Shipping Policy International Shipping Policy

International Shipping Policy

At Absolute Pro Music, we are glad to ship to most countries! We ship to all countries, except the following ones: Afghanistan, Armenia, Bolivia, Cuba, Georgia, Indonesia, Iran, Iraq, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, Syria, Thailand, Venezuela, Vietnam, and Yemen.

The shipping fee for your order is based on its weight and destination, as well as the shipping method selected. Please therefore use the "Get shipping quote" link on product pages or on your shopping cart to view the available shipping methods and rates for your order.

Brokerage fees, duties and any other applicable taxes or import charges are the sole responsibility of the customer and are based on rates provided by your country and the shipping courier. Absolute Pro Music cannot control or quote you on these taxes, fees or charges. Please contact your local government for more details.

Shipments over 150 pounds will be delivered via FedEx Freight®.

International Customers:

Order Tracking

Once an order has been shipped, we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier's website. If you did not receive a tracking number by email or need to confirm the tracking information, please contact us at support@absolutepromusic.com or call us at +1(213) 744.11.44.

Order Processing

Each order placed on Absolute Pro Music goes through our processing department before it can be shipped. If 3 business days have passed since you submitted payment and you have not received an email with tracking information, please log in to your account to track your orders and/or contact us immediately via email or phone. Customers who do not receive a tracking number within 3 days will receive an order status update via email.